Practice Biopsy Member Spotlight: Dr. Lee Schriftman

Business Model to Operate an Emergency Dental Clinic

“Take care of the patient, and everything else will follow” -Unknown

 

 

Dr. Lee Schriftman has owned and operated the “most convenient dental practice” in Philadelphia for many years.  In this interview sit down and listen to us discuss his business model of running an emergency based dental clinic.  Through my years chatting with dentists on social media, in person, and on Dentaltown – this is an idea which often gets floated out there.  But an idea which rarely if ever actually gets implemented.  Straight from the horse’s mouth let’s look at some of the unique features of this ER Dental Practice.

Some Highlights

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-This practice is open 7 Days per week, 365 Days per year. Yes, even on Christmas Day.

-There are multiple dentists in the practice currently, but for years – Dr. Schriftman worked this busy schedule himself

-Dr. Schriftman has a miliary background…maybe that is where his very disciplined approach comes from

-Dr. Schriftman has a zero dental hygienist model

–NEW patients can NOT schedule appointments in advance. SAME DAY ONLY. All of them.

–The practice has a rigourous screening process to filter OUT new patients who call in on the phone, so that only the practices ideal patients make it into the schedule to begin with.  Because of the screening process, the practice is pretty much 100% certain the patient is a good ‘fit’ for the practice before they even show up

-Comprehensive Care for the patient is offered after the emergency has been handled

–Complete case evaluation/presentation is reviewed at the patients first visit so that they can se the big picture and ideally have all treatment completed

-The practice is FFS and does not take any dental insurance plans.

 

Enjoy the content

 

Kaizen,

-DeAngelo S. Webster, DDS